Personalised letters from Santa
Sealed with sheer magic
Send a slice of sheer magic through the mail this Christmas by treating a lucky child to their very own personalised letter from The North Pole. Watch their face light up as they read their own name, their best friend and the very present they are dreaming of, all in Santa's own words.
Price coming soon
Launching now. Santa has picked up his pen.
Until Santa starts writing, 19 November at 9am UK time

A gift they will treasure for years
Delight a child of any age, even very big kids you might know, with an enchanting greeting from their good friends at The North Pole. You get to be the one who made Christmas magic real. A personalised Santa letter is the kind of Christmas keepsake that ends up tucked in a memory box, read again every December.
A letter all about them
Santa writes using their name, their town, their best friend and the present on their wish list, so every line feels like it was meant only for them.
Beautifully made
Printed on premium 120 gsm paper with litho-printed festive artwork and laser-printed text for a crisp, keepsake finish.
Reindeer Food to leave out
Add a little pouch of Reindeer Food for Christmas Eve, so Rudolph and his chums are refreshed for the rest of their big journey.
A peek at Santa's letter
Here is how a letter reads. The highlighted details are an example only; yours will use your child's own.
Dear Lily,
Psst! Can you keep a secret?
I was having a quick look at my Naughty List this morning, and I'm pleased to say that your name isn't on there.
Phew!
If you keep up the good work, you might be on the way to becoming the best-behaved girl in the whole of York!
Can you do a small favour for me and remind Oliver to keep up the good behaviour, too? After all, there are not many sleeps to go now until we set off on our big journey, and Rudolph wants to make sure that we can come and visit you both!
There are lots of bangs and strange noises coming from the Toy Workshop today. I sneaked in there this morning to take a quick peek, and it looked as if The Chief Elf himself was very busy helping to make a red bicycle. I wonder who'll be lucky enough to open that special surprise on Christmas morning?
Rudolph always gets a big tingle in his shiny red nose whenever our sleigh flies over York. We got a little bit lost flying over there last year, but that's only because Comet was holding the map upside down again!
Lily, can you remember to leave out a little treat for us before you go to bed? We promise to walk on our tiptoes so that we don't wake you up.
Well, I'd better go, it sounds as if Prancer has been caught stealing carrots from Mrs Claus's kitchen again. Oops!
Merry Christmas from all your good friends here at The North Pole!
Santa
Letter shortened for preview. Example details shown: first name, boy or girl, town, best friend and present.
How it works
Choose a design
Pick your favourite festive theme from Mr Santa's selection of gorgeous designs.
Add the magic
Tell Santa your child's name, town, best friend and the present they are hoping for.
Take a sneak preview
See exactly how the letter will look before it heads to The Elf Workshop.
Santa posts it
Send it straight away, or have it saved and posted in early December, ready for the big day.
Got a question for Mr Santa?
The Chief Elf has answered the most common ones below.
How do I create my personalised letter?
It couldn't be easier! Choose your favourite letter design, then enter the special details Mr Santa will use: your child's name, age, boy or girl, where they will be on Christmas Eve, their best friend and a present on their wish list. Take a peek at the preview, then move through the simple checkout.
When will my letter arrive?
Each letter goes to The Elf Workshop for production within hours of your order. You can have it despatched immediately, or saved and posted in early December so it arrives in plenty of time. Ordering dates for this Christmas will be confirmed soon.
Is it safe to share my child's details?
Yes. We only need very general information to create your letter. Details are not used for any other purpose, are never passed on, and are not stored after your order is complete.
How are the letters printed?
On premium quality 120 gsm paper, with litho-printed artwork and laser-printed text for a crisp finish.
Can I make changes after I've checked out?
Letters go into production very quickly, so edits may not always be possible. Get in touch as early as you can and the elves will do their best.
What is the Reindeer Food made of?
A mixture of oats and glitter. It is only for Santa's magic reindeer and is not fit for humans, pets or any other non-magical animals! Please supervise very young or hungry children.
When do Mr Santa's letters launch?
Personalised letters from Santa open on 19 November 2026 at 9am UK time. Leave your email below and we will tell you the moment they do.
How do I contact Mr Santa?
Simply drop us a line and a member of the Elf Admin team will be in touch as soon as possible.
Gifts for the grown-ups too: a personalised poem for someone you love, or a personalised Bitcoin gift for the Bitcoiner in the family.

Mr Santa is ready to write
Be the one who gives the gift they talk about for years. Leave your email and we will tell you the moment letters open.
Price coming soon
Launching now. Santa has picked up his pen.
Letters open 19 November at 9am UK time