Privacy policy
This Privacy Policy explains how Starniri, operated by RGifts Limited ("we", "us", "our"), collects, uses, keeps and shares information from users of starniri.com (the "Site"). By using the Site you agree to this Privacy Policy and our Terms of Service.
RGifts Limited is the data controller for your personal information.
Information we collect
Information you give us. When you place an order, sign up or contact us, we may ask for your name, email address, phone number, billing and delivery addresses, and the personalisation details for your order (for example star names, dates, messages, handwriting, photos or drawings for engraving).
Usage information. We keep track of information such as your IP address, time of access and browser type to gather usage statistics. We use tools such as Google Analytics and similar services to collect usage statistics.
Non-personal information. We may collect information such as browser name, type of device and technical information about how you connect to the Site, such as operating system and internet service provider.
How we use your information
- To process orders and send you information and updates about them.
- To respond to your enquiries and requests.
- To send you information related to your product.
- To send marketing emails and texts where you have agreed to receive them, or to existing customers about similar products. You can unsubscribe at any time using the link in every email.
Cookies
The Site uses cookies to improve your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you do, some parts of the Site may not work properly.
SMS and abandoned basket messages
The Site uses cookies to keep track of items you put in your basket, including when you leave items in your basket, and this information is used to decide when to send basket reminder messages by SMS, where you have agreed to receive them. Text messaging opt-in data and consent will not be shared with any third parties.
Live chat
Where live chat is offered, personal data you give us through chat is processed by RGifts Limited to provide support and sales through chat, for the time needed to provide the service. You can withdraw your consent by emailing support@star-name-registry.com.
Sharing your information
We do not sell, trade or rent your personal information to others. We may share general, combined information that is not linked to any individual with business partners, trusted affiliates and advertisers.
We use third party service providers to help us run our business and the Site, such as our online store platform (Shopify), payment providers, delivery companies and email and SMS services. We share your information with them only for those purposes.
Advertising
Ads may be delivered by advertising partners who may set cookies. These cookies let the ad server recognise your device each time it sends you an online advertisement.
Third party websites
The Site may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before using them.
Security
We use reasonable physical, electronic and managerial measures to protect the personal information we collect, and we limit access to it to staff who need it to do their jobs. Card details are handled by our payment providers over secure encryption and are not stored by us. No method of sending information over the internet is completely secure.
Data breaches
If a data breach affecting you occurs, we will notify you by email, and by notice on the Site, within 7 business days, as well as meeting our legal duties to notify the regulator.
Your rights
Under UK data protection law you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To use these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Children
The Site is not intended for children. If you are under 18, you must have a parent's or guardian's permission to buy from Starniri.
Changes to this policy
We may update this Privacy Policy at any time. When we do, we will update the date at the bottom of this page.
Contact us
Email: support@star-name-registry.com Phone: 0800 023 5452
RGifts Limited, Wellington House, Wellington Street, Cardiff CF11 9BE, United Kingdom.
Last updated: 24 October 2026